SceneCare
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Our customers receive unparalleled levels of technical support and advice direct from the Sceneware programming team,
with one year of free SceneCare comprehensive helpdesk and major and minor upgrade support included as standard with all our products.
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Extended SceneCare |
Our comprehensive SceneCare coverage can be extended by the year.
SceneCare can be purchased and tracked via your customer account.
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20% of list price |
Ad hoc support (for customers no longer covered by SceneCare)
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Helpdesk |
Support provided by Sceneware helpdesk experts, by telephone, fax or email. |
€ 50 per 15 minutes |
Minor upgrade |
Get the latest version if the one licensed is the same as the current major version. |
50% of list price |
Major upgrade |
Get the latest version if the one licensed is different from the current major version. |
80% of list price |